Dr. Sebastian Junghans
AI, Methodology and Business Development
Business-critical knowledge is rarely captured in full in work instructions or process descriptions.
It lives in the experience of long-serving employees: in exceptions, warning signs, and decisions that have become second nature in day-to-day work.
Implix helps capture this experiential knowledge before it is lost through retirement, a role change, or a handover. Conversations and existing documents become handover documents, process descriptions, content for training materials, and knowledge articles. Learn more about systematically capturing experiential knowledge.
The foundations of Implix emerged from many years of applied research and software development at the University of Applied Sciences Zwickau. The founding team worked there for many years on digital solutions and gained practical experience in developing, operating, and continuously improving complex software systems.
These projects repeatedly highlighted the same issue: for companies, the challenge is not only where knowledge is stored, but how previously unspoken experiential knowledge can be captured in the first place. This observation became the starting point for Implix.
One knowledge area is often enough to make visible which experiential knowledge exists and where critical gaps are forming.
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